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Nolan > Electronic Payment > Process Customer Refund

edited Feb 9, 2022 6:09PM in Ask A Guru 8 comments


It appears when we attempt to do an ACH/Wire Refund to a customer within NS, there is always a disconnect. Is there a required bank integration or some kind of method that must be considered to successfully set this up?

I have no trouble creating an EFT Refund / Inbound Payment set up on our VENDOR side of operations.. Only on our Customer Side.

Thank you,

Rick H,

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