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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Nolan > Electronic Payment > Process Customer Refund
It appears when we attempt to do an ACH/Wire Refund to a customer within NS, there is always a disconnect. Is there a required bank integration or some kind of method that must be considered to successfully set this up?
I have no trouble creating an EFT Refund / Inbound Payment set up on our VENDOR side of operations.. Only on our Customer Side.