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Best Practice on Managing a SO transaction
Hi there,
Our companies business is SW based on HW components installation.
Meaning, that when we create a SO, we have a line for the SW component and it can be fulfilled or partially fulfilled according on the HW fulfillment and installation.
By thus, our current SOP:
If we have a line Item for SW of the quantity of 10 and due to HW we were able to fulfill only QTY of 2, we will split the SW line item into 2:
#1 Line SW Item Fulfilled 2 QTY 2
#2 Line SW Item Fulfilled 0 QTY 8
The reason we do this is due to the requested ship date line item field and the expected ship date line item field.