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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Why did the customer payment against an invoice take a discount.
So this happened and I'm sure its just a setting somewhere. We offered a promo discount on a sales order using the Discount Item as we were told to during implementation. We fulfilled the sales order converted to an invoice.
When the customer paid and we applied the payment to the invoice it took a discount off the payment. Don't think that it should have.
During implementation training we were told that if we are going to apply say a 15% discount off the entire order to use the Discount Item to enter the discount. This would then apply the discount to all items added to the sales order.
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