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On Hand Inventory Discrepancy

edited Jun 2, 2025 2:29PM in Accounting / ERP 3 comments

On the Item Record for Item A, it shows me that I have "1092" "on hand & available" quantity but I know for a fact that I physically only have "756"

I checked all the Item Receipts and Fulfillments and it should technically only have "756" left but for some reason it's showing me "1092". Please note that the difference is 336.

I had entered a Sales Order with 804 x Item A and Billed/Invoiced it. But later the customer only wanted 468 x Item A (note that the difference is 336). Then I ended up closing the SO after 468 (804-336) items were fulfilled and then issued a credit note for the extra 336 billed. Please note that the invoice still says 804 but the credit note was applied to that invoice and sorted all billing issues.

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