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SuiteWorld is the largest annual gathering of the NetSuite community! It will be held in Las Vegas on October 6-9, 2025. Our customers and partners look forward to SuiteWorld every year as a place to hear the latest from NetSuite, get hands-on learning, and connect with each other. Register now!
SuiteWorld is the largest annual gathering of the NetSuite community! It will be held in Las Vegas on October 6-9, 2025. Our customers and partners look forward to SuiteWorld every year as a place to hear the latest from NetSuite, get hands-on learning, and connect with each other. Register now!
Okta SAML Missing Roles
We just enabled SAML with Okta for NetSuite. We can access NetSuite successfully via SALM Okta authentication. However, when a user access NetSuite via SAML they do not see all their roles - specifically the Administrator role. If they log into NetSuite directly with their email and password, they see the Administrator role but only the Administrator role. If they log into NetSuite via SAML, they see all their roles EXCEPT for the Administrator role.
Before enabling SAML users were able to log into NetSuite with their email and password and see all their roles including the Administrator roles for those who have access to administrator role.
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