Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Insurance / vendor return / cash refund
What is the best way to log in a product claimed via insurance? To elaborate one of our products were damaged in transit, we've claimed the same using our insurance and received a cash refund. Now, we'd like to account for this in the system. I could do an Inventory Adjustment and reduce the stock but I think it's more than that. What about a vendor return authorization? Unfortunately we can't do a cash refund for VRA only bill credit.
Any suggestions would be much appreciated.
TIA :)
0