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Warranty & repair process for repair
Hi,
I have a customer who installed bundle of warranty and repair and manage repair process.
According to material I have, the process should be:
- RMA creation & approval
- Repair
- Good reciept
- Sales order+ invoice $0
- Repair WO
- Send repaird item to customer
My question is regarding the invoice with $0, the customer don't like that solution, it makes him issues with the VAT reporting.
Any recomondation on alternate process?
tn'x
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