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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Netsuite Answers : Session Expires immediately after logging in.

I click: Support>Go to Suite Answers

The Suite Answers tab starts to load, and then I get this message within 5 SECONDS of starting Suite Answers:

"Session Expired

Your account has been inactive for a while now. Please log back in."

I log back in, and it immediately repeats this issue.

I have deleted all cookies (dammit) and cleared the cache, and still have this problem.

My account manager told me that since I'm not paying for phone support that I need to submit a support ticket via Suite Answers.😒

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