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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Why does our case creation email notification stop?
Hello,
Recently, emails notifying our static employee group of a new internal case stopped sending. No updates to the case profile or assigned to fields were made. Also, the static employee group was not changed. In an effort to test this, I created a test case assigned to a single support employee and they did not receive an email either. Does anyone have an idea on what is going wrong? I appreciate your help.
(The regular profile and assigned to fields on the help desk cases)
Thanks,
Kathryn
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