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Is it possible to set up an approval process for Customer Refunds?
Hello - We use non-inventory items so we do not use the RA process. I need to create a approval workflow in SuiteFlow that when A/R enters a customer refund it goes into an pending approval status and does not post to the GL until it is fully approved. I have tried this in our sandbox but the submit for approval button is always grayed out. Is a customer refund approval workflow possible? Any suggestions would be appreciated!
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