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Using AvaTax, why are the Tax on Transactions with discounts changing when importing to NetSuite?

edited Dec 23, 2022 6:58PM in Ask A Guru 3 comments
We use Avalara avatax in netsuite as well as in our webstore on the bigcommerce platform. The customer orders their product; tax is calculated using avatax; customer pays. Order is them imported into netsuite with script. All orders that have sales tax and a discount are off by a penny. It used to be more because we used item groups in netsuite but I changed those to kits/packages so the price was independent of the components. I have spoken to Netsuite who says it's avalara issue, Avalara said its netsuite in how they calculate tax,

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