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How to Correct Customer Deposits?

edited Jun 2, 2025 2:31PM in Ask A Guru 7 comments

In our early days of Netsuite (implementation) deposits were made two ways. CD and DepA. The original CD was never applied toward any invoice, instead a DEPA was created for the same amount and applied toward the invoice. How do I delete the unapplied CD? Can I associate the applicable Customer Deposit (CD) with the DEPA that was later created. For instance:

Customer A = CD001 = $2397.60. Later customer A was sent product and a DEPA was created. The CD001 still shows as unapplied.

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