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In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.
The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.
We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.
NetSuite Support Community Team
How to Correct Customer Deposits?
In our early days of Netsuite (implementation) deposits were made two ways. CD and DepA. The original CD was never applied toward any invoice, instead a DEPA was created for the same amount and applied toward the invoice. How do I delete the unapplied CD? Can I associate the applicable Customer Deposit (CD) with the DEPA that was later created. For instance:
Customer A = CD001 = $2397.60. Later customer A was sent product and a DEPA was created. The CD001 still shows as unapplied.