Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
How to update the name displayed in SuiteCommerce Automated Emails?
SuiteCommerce has four automated emails that are sent when certain activities take place: order creation, cancellation, approval, and shipment. NetSuite allows you to enter a from email address for each of these, but there appears to be no way to provide a name to go with these email addresses.
Today's mail clients tend to truncate an unnamed sender's email address to the prefix when displaying it, as seen in the image below. We'd like to extend branding to our automated emails so they appear as "Our Org Sales" instead of just "sales"
Is this possible?
0