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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
How to Identify source of email alerts containing sensitive information?
Hello,
Our NetSuite environment is sending automated notifications whenever a customer payment record is created. However, it's not clear what is sending the emails. NS Support was unable to locate the origin and escalations were unsuccessful. How can we track it down?
Isolation steps
A review of the Sent Email log confirms the emails are sent from a single environment.
An extensive review of the following objects was unsuccessful:
- SuiteScripts
- Scheduled saved searches, including private and public saved searches
- Workflows
- General settings and accounting preferences
Header analysis
Curiously, most of the alerts lack the usual X-NetSuite header. This header is always present in NetSuite notifications and indicates where an email came from (e.g. saved search, workflow, etc).
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