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How to Remove Nexus in Subsidiary Records?

edited Jan 30, 2023 9:53PM in Ask A Guru 7 comments

Hello,

At some point, we added a nexus to a subsidiary. I'm not sure why this was done, but it's causing issues with taxes and I want to understand what solution would be the least impactful to our instance.

Scenario:

Subsidiary UK has a nexus of Italy.

When the Sales Order comes though with Subsidiary UK, and is shipping to Italy, there should be 0% tax. Tax should only apply when countries within the EU ship to each other. UK is not in the EU, so there should be 0% tax.

When the Sales Order comes through though, it wants to use the standard Italy tax (because it is shipping to Italy). It needs to be the UK 0% tax.

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