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How to unapply and void a credit memo that is in a closed period

edited Jun 2, 2025 2:34PM in Accounting / ERP 8 comments

Hello everyone,

I'm hoping I can get some help with this scenario. We created a credit memo in our last fiscal year and fully applied it to an open invoice. However, we have recieved payment in this FY. How can I unapply the credit memo and void it so I can apply the payment in the current month? Thanks in advance!

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