megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Don't miss out on our Question of the Week ! You only have until tomorrow, March 12, 2026, 2:00PM ET to comment your answers.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

NetSuite's "Routine Maintenance" again impacting our overseas offices

in Ask A Guru 7 comments

I'm guessing that there will be no good answer for these 2 specific items, but I have to ask again. Maybe somebody with some authority will listen.

1) NetSuite continually schedules our "Routine Maintenance" so that it falls in the middle of the day for our European & Asian offices.

2) "Routine Maintenance" no longer seems to be one of the downtimes that we are allowed to modify in the "Customer Scheduled Maintenance" window

On the next upcoming "Routine Maintenance", we basically have to pay our people to sit around for 150 minutes as the window falls on a Friday at 9am in France and 3pm in Shanghai and Hong Kong. That is 2.5 hours of downtime. And yet, we have no control over that.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders