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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite 2026.1 Release Notes - This document summarizes the changes to NetSuite between 2026.1 and the previous release.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
What are the Permissions for Sales Team sublist on Customer Records?
Rightly or wrongly, we appear to be using the 'Team Selling' functionality within NetSuite, but only actually allocating a single Sales Rep per Customer.
My confusion is that I am seeing some differences in permissions between roles, and this is also affected by the Customer stage (lead/prospect/customer) - but I cannot see where these permissions are being set / configured (role permissions, workflow etc).
Some roles can edit the Employee and Sales Role fields on a Customer, but other roles can only do this on Leads and Prospects, and on Customers it is 'greyed out':
The 'Primary' checkbox appears to be available to all roles / statuses.
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