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Why the Journals not appearing in reconciliation screen after being matched?

edited Mar 21, 2023 5:41AM in Ask A Guru 6 comments

Hi There

I had uploaded the bank data file (Match Bank Data screen) and created a matching journal entry on the Netsuite side by using the add journal entry screen.


The entries were matched. The journal was auto approved and posted.

However, when I selected the account statement option, it was not found on this screen in any of the tabs.

It was also not under the 'Review' or 'To Be Excluded' tabs under the match bank data screen


All the other transactions matched appeared.

Why would the journals be the only Netsuite transactions not appearing?


Thanks

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