Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Make Your Voice Heard: What Tech & ERP Topics Should We Explore in our Next Webinar?? We’re all ears! Vote now, and the poll runs until January. Poll for ERP | Poll for Tech.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.1 Release Preview account, review the topics outlined in the Release Preview Guide.
NetSuite Release 2025.1 Release Notes are available for download here!

NSC | Match Bank Data > Multiple Ways to Resolve "Internal Error" when Adding a Charge

edited Jan 10, 2024 7:50PM in Accounting / ERP

When adding a Charge in the Match Bank Data page, the user receives an "Internal Error"

Here are multiple ways to resolve it:

Solution 1:

  1. Navigate to Home Button > Set Preferences > Under General tab > Optimizing NetSuite section
  2. Maximum entries in dropdowns: Set it to at least 25
  3. Click Save

Solution 2:

  1. Navigate to Customization > Forms > Transaction Forms
  2. Select the preferred Check Transaction Form and Credit Card Charge Transaction Form
  3. On the Custom Transaction Form, go to Screen fields > Expenses and uncheck location
  4. Click Save

Solution 3:

  1. Check the memo field of the Imported Bank Transactions
  2. Make sure that there are no special characters like "<" or ">"

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders