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How to resolve error: "Negative payment is not allowed" @ "Make payment" to vendor?

edited Jun 30, 2023 6:04AM in Ask A Guru 8 comments

Hello,

Usually, we will settle the payment to vendor, select the invoice (+) / credit note (-) to pay to vendor.

However, one of vendors we are not going to deal with. No any outstanding payment we owe, but he refunded us a particular amount. I created a Vendor Return Authorization -> credit.

My finanical colleague told me she was not able to settle the payment because "Negative payment is not allowed" after save

Please kindly advise. Thanks.

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