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Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on December 7 - 8, 2024.

Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.

The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.

During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.

To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
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What is the Best Practice to Correct Fulfillments?

edited Aug 17, 2023 9:47PM in Ask A Guru 3 comments

When we discover that the warehouse shipped an item that does not match the item on the sales order (usually when the customer calls us). It was fulfilled - picked/packed/shipped, and invoiced with an item other than the one listed on the SO.

We need to correct inventory so that the item shipped is removed from inventory and the item used for fulfillment is put back into inventory.

Is it best to credit back the invoice and start from the sales order to have SO/IF/Inv that match the item that was shipped or to simply do an inventory adjustment?

Kriss Peterson

NetSuite Administrator

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