Discussions
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Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
How to track and bill Worked Hours?
Good day everyone. We are going to start reworking materials for a customer as a new process to us. I'm looking for information on how to capture those hours and bill them back to the customer.
The process I imagine is:
1) We find a bad part and send the customer a "rework request" with an estimate. This request is logged in a Rework Log (excel) and will have a Rework Number attached to it. The customer will respond in agreement (we hope).
2) We create a transaction (service work order?) in NetSuite, that we then tag that Rework Number on. (Alternatively, it would be cleaner for my "rework log" to be a custom record, that we can then send an approval out to a customer. How, our customers are not named users in NS, so I don't think that is possible).