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Why is my Workflow having issues in Invoice Records?

edited Nov 15, 2023 8:41PM in Ask A Guru 4 comments

We have a Workflow for the Invoice Approval Process which also sets few field values. This workflow was working fine and there was no modifications done to it. But for few Invoice records, the Workflow was triggered but the field values are not set. These fields types are dropdown and checkbox. We are not sure why the workflow is not triggered when all the conditions are satisfying. Since the field values are not setting, there is an issue in sending out the Approval emails. Please advice.

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