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Email - Automatic Settings

Good Morning,

We have an issue with the auto emailing functionality. If the customer is not flagged with send email PDF and the billing schedule runs then the schedule will fail because the email was not passed through. If we have the customer flagged for send email PDF then sales order creation triggers an email to the customer from a web service user. We have multiple subsidiaries with multiple brands/departments that need to have the response sent to them if they send an email.


How do you direct the reply to on the automatic email notification from a sales order to a specific brands email without removing the ability for a user to have email communication sent directly to them.

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