Discussions
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Why AI is not always helping Netsuite users
AI is there to help and make things smarter but recently I noticed that sometimes it is working against us. Last week our Finance department tried to create an Intercompany Vendor Bill with expense lines. When saving the Vendor Bill they received an error:
Transaction subsidiary XXX is not valid for location YYY. Please choose a different location.
Location? We are using locations but not on Vendor Bills, the field isn’t even visible. I checked a couple of things but could not see what the issue was, suddenly I remembered that we received a Scan&Capture update. So I tried recreating the issue with Scan&Capture and without. When creating the Bill directly without Scan&Capture I did not get the error. So my assumption was that Scan&Capture was passing the location under water to the expense lines on the Vendor Bill.