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Error Encountered When Certifying E-Document

edited Apr 25, 2024 11:56PM in Accounting / ERP 3 comments

Hi,

I have a problem wanting to certify an invoice.

My invoice is being created with the client "Público en general" this cliente has RFC XAXX010101000 and its CDFI data is as follows:

The first time I tried to certify it showed this error:

Doing a little research we realized thet we needed to enter information such as year, month and periodicity. At first these field were not enable so the Mexico Complementary Features suiteApp was installed and with that we were able to enter the information that the error was showing us.

But now when we want to cretify again it shows us this error:

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