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How to change the Price Level when the Customer field is changed in Sales Order

edited Jun 2, 2025 2:44PM in Ask A Guru 9 comments

Hello everyone!

I'm developing a script that should change the value of the Price Level field in the Items sublist when the customer field is changed in Sales Order.
(See Script_SetPriceLevel.txt)

What needs to be done: In many Sales Orders, in the Items sublist, there are items with values set for Price Level = "2023 Price List". When someone changes the customer, it is necessary to save these values in the fields and prevent NetSuite from changing them to other values.

As I noticed, NetSuite automatically runs a function that changes several fields, including the Price Level, based on the selected customer. As you know, for each customer, you can choose a default Price Level that will be set for all items in the list.

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