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ref no. on expense report line

edited May 14, 2024 1:09AM in Ask A Guru 9 comments

Hi. The expense reports sync from a third-party system, from Chrome River. The transactions that have the same amount on each line skipping that line in NS. For example, the expense report has 2 lines, each for $10. It will sync as one line for $10 only and skip the second line that has the same amount, $10. The expense report total will be $10 and not the $20 in NS. Chrome River support mentioned that this issue is related to the NS reference number on the expense report line. On Chrome River's end, the error message reads as "outside

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