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NSC | How To Resolve Error: Invalid nextapprover reference key xxxx In Creating Purchase Order?

Scenario: User encounter error message: "Invalid nextapprover reference key xxxx" when creating a Purchase Order. However, they do not have Approval process for Purchase Orders.

This error is usually encountered when there is an Approval Routing deployed in Purchase Orders and the Approver is in Inactive status.

To resolve this, here are the steps we may take:

  1. Navigate to Setup > Accounting > Accounting Preferences.
  2. Under the Approval Routing subtab, check if the Purchase Order checkbox is marked
  3. Clear the Purchase Order checkbox
  4. Click Save
  5. Then create the Purchase Order again to check if error will be encountered

Please be advised that if the

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