Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
NSC | Unable to Add Items in Purchase Order
Scenario
User is trying to add Items in a Purchase Order, but the item list is blank.
Solution
Here are some of the troubleshooting steps you can try:
- In OneWorld accounts: Ensure that the Vendor field is populated first.
- Populate the Subsidiary field, as the items available in the list is based on the selected subsidiary.
- Check if issue is reproducible in Standard form. If it is only occurring in Custom forms, check if there are any customizations (scripts/workflows) that might be causing the behavior.
-----
If you find this information useful, let us know by reacting or commenting on this post!
Learn how to Refer A Member | Earn the Answer Accepter Badge | Be the Content Creator of the Quarter | Vote for the content you want to see!
Tagged:
0