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Whether you’re looking for product updates, practical tips, new ways to improve efficiency, or insights from other customers, SuiteWorld offers something for every stage of your NetSuite journey.
Discover new innovations across NetSuite with 2026 Release 2
■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
Adding User/Who is my Account Rep?
I have removed role access from an old employee occupying one of our licenses.
I am simply trying to add the new employee and granting her the vacated access.
Every time I try this - I get the form to request a new user. As if I had not removed the previous access.
To make matters worse, my account rep has moved on from Oracle/Netsuite - and I have no way of knowing who my new rep is. I've waited for an hour on the telephone to find out who my rep is, only to have it disconnect.
Any ideas?
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