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SuiteTax - marking shipping as non-taxable in Virginia

edited Jun 2, 2025 2:45PM in Ask A Guru 2 comments

Hi all! We recently (last night) converted to SuiteTax from advanced tax, and I'm having an issue with getting sales tax to calculate correctly for one of our subsidiaries. The subsidiary and customer are in Virginia, and the item sales tax is correct, but NetSuite is also calculating tax on the shipping. Virginia does NOT charge sales tax on shipping.

I've read through the SuiteTax help documents and found how to set items as non-taxable, but shipping items are specifically excluded from this.

This subsidiary is the only one with a Nexus in Virginia, uses its own shipping items, and pays sales tax only in virginia, so if I can set the shipping items to non-taxable, the calculation would be correct. Is there a way to do this, or set a rule to not charge tax on shipping in this Nexus?

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