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What would "Override Payment Hold" do to a credit card transaction with Payment Hold result?
Hello Gurus,
We have a cash sale that is supposed to capture the preauthorization amount, but the authorization was declined and the result is a payment hold.
Under the CS record, there is the "Override Payment Hold" option.
I could not find much documentation on this function, and would like to understand what it would entail by overriding payment hold.
- Will the "Unapproved Payment" status change? If so what would be the new status?
- What are the G/L impacts, if any?
- Any subsequent actions need to be taken?
Thank you for the help in advance,
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