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Report - Customer Deposit applied to Sales Order

edited Jun 2, 2025 2:46PM in Ask A Guru 5 comments

Hello,

We use Customer Deposits as a method of payment against a Sales Order, 4 weeks prior to delivery. For example

Hardware is $10,000 USD (including taxes and shipping)
Customer submits $5,000 USD and we record as a Customer Deposit against the Sales Order.

I'm trying to make a report to show all Open Sales Orders that haven't fulfilled, showing there's a balance of $5,000 to be paid still.

My issue is, the only option I have is "Consolidated Deposit Balance" which isn't completely accurate as this number is for an entire Customer account, versus the singular Sales Order. How can I enable a report field "Customer Deposit" or similar?

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