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NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.

Here are some examples to get your creative juices flowing.

"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"

New Permissions Required to Custom Roles in Payment Automation SuiteApp

edited Jul 18, 2024 12:52PM in Announcements

This notice is intended for customers who have the Payment Automation SuiteApp installed in your NetSuite account.

What is Changing?

Starting July 24, 2024, Payment Automation SuiteApp will require additional permissions to initiate new HSBC account applications and process payments using Payment Automation. Below are the additional permissions required:

  • View Access on Preferences Record: This permission is required to view the license details shown at SuiteBanking > Preferences > License details.
  • Edit Access on License Details Record: This permission is required to keep track of your license details.

Standard roles that comes with Payment Automation will automatically have these permissions added after your account is upgraded to version 5.1 on July 24, 2024. Without these additional permissions, custom roles used in initiating or processing payment or money transfer might encounter errors.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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