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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
New Permissions Required to Custom Roles in Payment Automation SuiteApp
This notice is intended for customers who have the Payment Automation SuiteApp installed in your NetSuite account.
What is Changing?
Starting July 24, 2024, Payment Automation SuiteApp will require additional permissions to initiate new HSBC account applications and process payments using Payment Automation. Below are the additional permissions required:
- View Access on Preferences Record: This permission is required to view the license details shown at SuiteBanking > Preferences > License details.
- Edit Access on License Details Record: This permission is required to keep track of your license details.
Standard roles that comes with Payment Automation will automatically have these permissions added after your account is upgraded to version 5.1 on July 24, 2024. Without these additional permissions, custom roles used in initiating or processing payment or money transfer might encounter errors.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.