Discussions

Check out Oracle NetSuite upcoming events and conferences here

Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Update your Profile with your Support type to get your Support Type badge.

Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.

Get ready to take on exciting new challenges and become the next SuiteMaster of the Month!

AI capabilities embedded across the suite help boost productivity and give leaders an edge by helping them analyze data faster and generate unique insights that drive better decision-making. Watch these on-demand webinars to see how our AI capabilities can help you.

Streamline Invoice Processing with AI-Powered Automation

Use AI-Driven Insights for Faster, Better Planning and Forecasting

NetSuite Admin Tip | Transaction Line Distribution SuiteApp: Identifying and Resolving Cause of Erro

Sep 11, 2024 11:47PM in NetSuite Admin Corner

After installing the Transaction Line Distribution SuiteApp, A/P clerks experienced script error preventing access to Vendor Bills and working with Purchase Order. It keeps displaying error: “SSS_SEARCH_ERROR_OCCURRED Search error occurred: Record ‘customrecord_vid_template’ was not found”. However, once SuiteApp was uninstalled, both A/P and PO functionalities returned to normal.

The Administrator ensured that all prerequisites and installation instructions were followed. What could have caused these errors?

The issue is caused by insufficient role permissions for the Transaction Line Distribution SuiteApp.

To resolve the error, log in with the Administrator role and grant the necessary permissions to the Custom A/P role by following the steps below:

Clarisa De Torres | Ask a Guru