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• And more!
Check out this thread to learn more!
How to resolve issue of incorrect import process for Customer Payment?
Hello,
When I attempt to import a customer payment for an open invoice via CSV (Transactions/Customer Payment), the CSV contains the bank account that needs to be debited. After the file imports without issue/errors, I'll check the invoice, and it's stating that the payment is from "Undeposited Funds" rather than the bank account that was input in the CSV file. My only note would be that we're manually journalizing our bank transactions and not utilizing the bank matching feature. Also, we have not journalized the bank transaction for the month yet, meaning I have not debited cash and credited accounts receivable.
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