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Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
An Implementation partner won't respond to my requests about their locked scripts. What can I do?
I joined this company a few months back and there are a number of things wrong with the implementation done on their NetSuite. But at the moment my main concern is that there are 8/10 CS script spots being hogged by locked scripts of the company that did the implementation.
There is no documentation on them, not even a description and we have complaints about customers receiving emails from these scripts that I don't think I have any way of stopping.
The scripts are locked so I can't edit them or even view their contents and whilst I've reached out to the company several times they appear to be refusing to respond. I was told they did a bad job and that the company is on bad terms with them, so I can't say I'm surprised.
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