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Missing COGS in Cash Sale

edited Jun 10, 2025 2:59PM in Ask A Guru 5 comments

Hello,

We have cash sale records created from Shopify in NetSuite. There are no sales orders or item fulfillments.

We noticed that on some cash sale records we are missing COGS for inventory items. Then noticed that those inventories were missing cost in the respective locations. To test the process, we made an inventory adjustment to those locations with the cost. We still don't see COGS updated, how long does it take to update.

NOTE: We use Average Cost.

Thanks.

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