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Moving Open Invoices from A/R to Claims Without Using a Journal Entry
Hello everyone,
We have open invoices for RH that remain unpaid due to claims. For example, invoice INV786-5477 is still open because RH has not paid the balance due to an ongoing claim. We need to credit this invoice and transfer that credit to the Claims Account (1251), which represents amounts we are waiting to recover from the factory.
However, we do not want to use a Journal Entry (JE) for this process.
What We Have Tried So Far:
- Created a Credit Memo and applied it to the invoice.
- Issue: We do not see an option to select an Expense or GL Account
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