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Suite Billing > Billing Schedule Issue

edited Jul 21, 2025 4:55PM in Ask A Guru 5 comments

Greetings

I'm seeking your expertise on a billing schedule issue we've encountered. 

Here are the specifics:
Subscription Plan duration = 20 months

Invoice # 1

Invoice date = Subscription start date = 28.06.2024

First invoice total amount = 51,825.27 $

Invoice # 2

Invoice date = 31.01.2025

Second invoice total amount = 51,825.27 $


I attempted a specific billing schedule and billing account setup, but it didn't achieve the desired outcome.

I am providing 2 snapshots of the setup I tried if that would be helpful for your analysis.







Could you advise on how to configure the Billing Schedule and Billing Account to meet the customer's requirements?


Thanks, Yossi

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