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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Issues with voided payment installment
Issue Description
We have an invoice with 10 installments. The invoice has status "Open".
One of the installment payments has been voided. So currently there's still 100 EUR due.
However, we cannot apply a transaction for that remaining 100 EUR. When we try making a payment, we cannot select the invoice.
I've already noted the following:
The voided payment is applied to a voiding journal for 100 EUR. However, it also still seems to be applied to the invoice (checkbox is checked in apply column). In view mode it even seems like the payment of 100 EUR is applied for 200 EUR. When editing the payment, the payment amount on the invoice line is shown as 0 though.
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