Scenario:
The Fixed Asset in USD is being disposed of, but the associated customer record is set to EUR. When attempting to dispose of the asset, the system will trigger the INVALID_FLD_VALUE error because the currency values do not match. The specific error received was:
INVALID_FLD_VALUE: You have entered an Invalid Field Value XX for the following field: currency
In this case, the user should either update the Customer Record's currency to USD or adjust the Fixed Asset's currency to EUR, depending on the desired transaction parameters.
Solution:
To resolve the issue, the user must ensure that the currency of the Customer Record matches the currency of the Fixed Asset. Once these two values align, the user will be able to continue with the disposal process without encountering the error.
To access the currency field on the Customer Record in NetSuite, follow these steps:
- Navigate to the Customer Record:
o Go to the "Lists" menu at the top navigation bar.
o Select "Relationships" and then choose "Customers" from the dropdown list. - Search for the Customer:
o In the Customers list, use the search bar or filtering options to locate the customer whose currency you want to review or update.
o Once found, click on the customer’s name to open the Customer Record. - View the Currency Field:
o On the Customer Record page, under the Financial section, you will find the Currency field.
o The currency field typically reflects the default currency for transactions related to that customer. It may also be used to determine the currency for the customer’s invoices, payments, and other financial transactions. - Edit the Currency (if necessary):
o To make changes, click the Edit button at the top right of the page. This will allow you to modify the currency field as required.
To access the currency field on the Fixed Asset Record in NetSuite, follow these steps: - Navigate to the Fixed Asset Record:
o Fixed Asset > Lists > Assets - Search for the Fixed Asset:
o In the Fixed Assets list, search for the asset by name, asset ID, or other relevant criteria.
o Once you have found the correct asset, click on its name to open the Fixed Asset Record. - View the Currency Field:
o On the Fixed Asset Record page, the currency field is typically found in the Asset Details section, which may also include other financial details related to the asset.
o The currency field reflects the currency in which the asset’s value or depreciation is calculated. - Edit the Currency (if necessary):
o To edit the currency, click the Edit button at the top right of the asset record.
o Once in Edit mode, adjust the currency field as needed, ensuring it aligns with the currency on the Customer Record.
Hope this helped!
