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NSC | Item's Preferred Location is not auto populating in Sales Order

edited Aug 22, 2025 8:52AM in Accounting / ERP

Scenario:

When user creates a Sales Order, the preferred location is not being automatically populated, despite a preferred location being configured on the corresponding item record.

Solution:

  1. The reason why the Item's preferred location is not auto populating in Sales Order is because the Store Pick Up feature is enabled.
  2. The Store Pickup feature is not compatible to setting of preferred location on Sales Order item line.
  3. Disabled the Store Pick Up feature and the preferred location is already populating in Sales Order location line field.

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