Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Incorrect Inventory Adjustment Quantity when Using REST API
Greetings—
We have an external system that utilizes the REST API to adjust inventory levels in NetSuite. We have noticed, however, that sometimes the adjustQtyBy value that we supply in the request body is not the same value that NetSuite adjusts the amount by. What might cause this to happen?
Here is a recent example:
The system made a REST call like below:
{
"account": {
"id": <REMOVED>
},
"inventory": {
"items": [
{
"item": {
"id": <REMOVED>
},
"location": {
"id": 1
},
"adjustQtyBy": -6.0
}
]
},
"memo": "USED | 6 |"
}
This should have reduced the amount of the item in question by 6. However, on the NetSuite side we got this result instead: an increase