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NetSuite Integration Error: Invalid Country Enumeration for Vietnam
While integrating a third-party system with NetSuite, our team encountered a SOAP service error that halted data transmission. The root cause? A mismatch in the country enumeration value for Vietnam.
Error Message
Service error - (soapenv:Server.userException) org.xml.sax.SAXException: _vietnam is not a legal value for {urn:types.common_2024_1.platform.webservices.netsuite.com}Country
This error indicates that the value _vietnam
—used by the third-party system—is not recognized by NetSuite’s SOAP API as a valid country enumeration.
What NetSuite Expects
According to the official documentation, the correct enumeration for Vietnam is:
_vietNam
This camel-cased format is critical for SOAP-based integrations. The https://www.netsuite.com/help/helpcenter/en_US/srbrowser/Browser2017_1/schema/enum/country.html?mode=package confirms this naming convention.