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New to NetSuite | Why Are My Operating Statements Showing the Wrong Accounts? (And How to Fix It)

edited Nov 18, 2025 1:52PM in Basic Accounting

Recently, some users noticed that their Operating Statements were pulling in accounts that were not mapped to the report. Even after trying to rebuild the report using the Financial Report Builder, random accounts still appeared in the wrong sections, and everything after that section showed as zero. This can be a big problem, especially when you need accurate reports to complete your period end close process.

Here is a step-by-step guide on how we resolved the issue:

  1. Open the Custom Report that has the issue
  2. Click the Customize Button
  3. Go to Edit Layout tab
  4. Click on the section where the issue was happening.

Ayitah Tallada | General Accounting and Asset Management

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