Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
customer name Showing Temparory in Source record fields
I am facing an issue where the Customer/Client field on my custom record and in Global Search is displaying values like:
“0152365 Temporary Record 1402610000180120046 : Ultimate Security”
However, when I open the actual Customer record, the customer name is correct.
To troubleshoot, I have already undeployed all scripts, and even when I try to update the customer field using the same internal ID, the issue still remains. The field continues to show the “Temporary Record …” value.
Can you please help me understand why this is happening and how to resolve it?
Thank you.
Tagged:
0