NetSuite Admin Tip | Fixing Freezing and Date/Employee Entry Glitches on Custom Expense Report

The ability to input employee and date information promptly and accurately is critical for an efficient expense reimbursement process.

However, users sometimes encounter screen freezes when entering the employee’s name or changing the date on custom NetSuite expense report forms. Such issues not only inconvenience employees but may also cause delays in expense processing.

Solution:

To prevent freezing or glitches during employee or date entry, the Administrator must ensure the Account field is enabled:

1. Navigate to Transactions > Employees > Enter Expense Report
2. Hover on Customize > Customize Formor
3. Navigate to Customization > Forms > Transaction Forms
4. Click Edit on affected Custom Expense Report Form